Payments & Processing
At eSurfboard Racks you can either use our online payment processing or use Paypal express checkout to purchase your items. All payment processing is secure and encrypted and we do not store your information after an order has been placed.
Lowest Price Guarantee
Please click here to read about our Lowest Price Guarantee.
Sales taxes are only applied to California residence due to the nature and founding location of our business.
At eSurfboard Racks, our shipping rates are straight and simple. We use flat rate shipping of $7.99 on all order and free shipping on orders over $99 in the continental US. All items ship via US Priority, Fed Ex or UPS ground shipping 2-7 business days with a tracking number.
*Prices are for continental US only. States and territories outside of the continental US, including Alaska & Hawaii are subject to additional fees.
*International Orders 6-10 business days - Shipping charges can vary. In order to obtain an accurate shipping quote please send us your address via email and we will get back to you ASAP with a shipping quote.
Return / Refund
eSufboard Racks is dedicated to making sure you have the exact surfboard rack that will serve you best. Therefore, we offer a 30 day, no questions asked return policy. Returned items must be in re-sellable condition. Due to multiple shipping locations please contact us for a return address. Currently, buyer is responsible for paying for shipping back to us. However, we do not charge a restocking fee. Once we receive your return, your money will be promptly returned. For exchanges or manufactured damages rack replacements, please specify when contacting us. Send all inquires to contact @ esurfboardracks.com
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practices may be changed, but any changes will be posted and changes
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Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
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